At ByteCrafts we believe that Information Technology (I.T.) should seamlessly integrate with your business's infrastructure. I.T. should be as easy and simple as switching on the light in your office. All of the services we offer are built on open source platforms that are meticulously designed and implemented to fit right into your business's existing systems.
Our web applications are dynamic allowing your editors to manage the text, photos and media. News portals, e-commerce, corporate websites with a Content Management System (CMS) back-end offer you more flexibility and a dynamic online presence. Furthermore internal systems built as web applications allow you to access your business applications through a standard browser from any computer in your internal network.
In cooperation with professional designers we pay as much attention to the look and feel of the application as we do to the information architecture and the user interface. The design is incorporated using a powerful template system, thus allowing you to focus on what you want to comminucate.
The end result is a professional application which follows your branding closely.
Customer Relations Management
A CRM system allows you to nurture and target the interactions between you and your customers. The automation of the sales and marketing workflows allows a business to focus on attracting new customers while improving its interactions with existing ones. By streamlining sales and marketing, and by obtaining useful statistics on previous leads and prospects, the costs of marketing and customer service goes down, while sales productivity and close rates go up.
Many companies believe that having a full featured telephony system is a luxury that only big players can afford. In fact, a small to medium sized company can easily have a phone menu system, automatic call distribution, voice mail and conference calling. All this without having to spend vast amounts on expensive hardware and multiple phone lines.
Storage and Backup
Data integrity and security is not to be seen lightly by any company in today's environment. As more and more information within companies becomes digital, the signifigance of being able to avoid data loss increases exponentially. Local data must be kept in redundant form, so that no single point of failure can result in non-reversible losses. We will help you setup storage systems that will be available only within your internal network, and have the ability to continue working even when some components break down. In addition, we can help you setup magnetic backups which can be transported to a safe off-site location to account for catastrophic failure within your offices. Finally, we can also create automated backups which can securely upload your data to off-site locations which have unprecedented redundancy.
We can provide hosting for your company's software if you do not have the resources to do so internally. Many of our existing clients host their websites with us. This reduces the amount of bookkeeping on your part and offers you reduces your in-house maintenance. More and more software is offered globally as a service, so that you can access it from any computer at any time. We take care of availability, security, updates and backups.
We acknowlege that each company has its own needs, depending on how many internal resources it can assign to IT. For all ByteCrafts developed applications and services a maintenance agreement can be setup according to the size and demands of your software and users.